We Have Always Done It That Way

One thing that any organization should curtail are memos to all staff that are in response to one person violating a policy or procedure.

I am sure you have recently encountered, if not authored, one of these beastly things. Bashing all staff about the dress code, length of lunch break, or other policy violation when the issue is in response to the acts of a single person is cowardice, plain and simple. Have frank conversations with staff members who are out of line. If you can’t bring yourself to speak with them individually and provide appropriate feedback, at least avoid the temptation to memo the whole staff.

These type of memos to all hurt employee morale and are usually quite transparent to staff as to who they are really about. Either have the courage to actually manage your individual staff or the wisdom to not slam your entire office over an individual’s problems.

Tags: Leadership, Staff Issues, We've Always Done It That Way // Add Comment »